Welcome To RTK Jewels95 Item DescriptionType PendantStyle ButterflyMetal Sterling SilverMetal Purity 925 Parts Per 1000Main StoneMoissaniteMain Stone Creation Lab-CreatedDiamond Color WhiteDiamond Shape RoundTotal Carat Weight 0.70 CtChain Length 18″ (Chain Not Supplied As Per Picture)We offer CustomizationWant to add your personal touch? Contact us before ordering and we will create one just for you. Most customization requests include: 1) Redesign 2) Ring Resizing 3) We can make Engraving 4) Freshly made on order with quality and No old stocks 5) Customization-Yes 6) Engraving (Name or any message – no of characters subject to size of jewelry) ** Please send us a message on EBay for any customization request, we will get back to you. Customization may charge extra cost depends on Product. Ring Size NoteIf you have purchased a Ring, please mention the Ring size in “Note to Seller” tab or send a separate message to us after making the Payment. Not mentioning the ring size may delay the delivery .If we do not receive your Ring size on time, standard size of US 7 for women and US 10 for men will be shipped. PAYMENT1. We accept payment via Payoneer only. 2. You can also pay using your credit card, via Payoneer, by using Payoneer as a guest.3. Buyers are requested to pay within 3 (Three) days of purchases. 4. EBay will automatically open unpaid item cases in case payment is not received within this period. 5. The item will also be available for purchase to other buyers till such time that the payment is received. SHIPPING POLICY 1. We ship worldwide & we make sure that you get your shipment as earliest as possible provided there is no delay in customs clearance, public holiday, courier location, or circumstance which is beyond human control. We ship through one of the reputed & standard shipping agency for national & international shipment. Once ordered product is being dispatch we update tracking number in buyer’s purchased item. Delivery depends upon location. 2. Handling time is 5 business days after receiving clear payment and ring size confirmation. (Business days excludes Saturdays / Sundays and Public Holidays. 3. Delivery time will be 5-10 working days (which may extend during peak season time). 4. We request you to kindly update your shipping address on eBay or you can provide us with complete & accurate information of shipping address with zip code, e-mail address & contact number at the time of placing an order to avoid delay in delivery, once the order is processed we will not able to make any changes to shipping details. 5. Expedited shipping with online tracking and delivery confirmation within 3-5 working days can be availed on request. RETURN POLICY1. We have a hassle free 30 day Return Policy with 100% Purchase price Refund in such a situation. Item returned must be in its original condition together with the original Packing Slip enclosed mentioning the reason for return, we accept returns only if there is any manufacturing defect or in transit damage,2. Refund amount is based on product’s price you have purchased for. 3. For incomplete or wrong address we are not liable for any return. 4. If the buyer wants to return the item for his/her own personal reasons (without any valid reason of item received in damage condition or unless it is defective) the return shipping charges will be borne by buyer 5. We make every effort to ensure that your Buying experience and the Product/s satisfy you completely. We also try and include as many real photos & complete & accurate description of the Item as possible. 6. RETURNS are only accepted for this listing if item arrives damaged and it will be processed within 5 working days after receiving the product. CUSTOM POLICY We make all endeavors to ensure that all items are delivered to you free of any additional custom duties or Taxes. However, local laws vary from country to country and the payment of any eventual custom duties, charges etc. will be at the buyer’s expense. Import duties, taxes and charges are not included in the item price or the shipping charges. These charges are the buyer’s responsibility. Please check with your local customs authority to determine these additional costs prior to bidding or buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up — please do not confuse them for additional shipping charges. Indian merchants are unable to mark merchandise values below actual purchase price or mark international parcels as “gifts” Indian and international government regulations prohibit such practices. TERMS & CONDITIONS Your satisfaction is important to us. You can return your item within 30 days along with original pack if it does not match with our description or there’re manufacturing defects. No other returns are accepted. Buyer must inform us within 2 Days after receiving a product if there are any defects or problem.Before returning a product make sure an item should not be used, tampered, washed, or any alteration done on it. If so we won’t take the product back. In case of return of the goods, buyer has to borne the shipping charges. Communicate with us before filing any dispute & returning the product. Any additional charges, government taxes, custom charges, clearance or any other duties levies in destination country are responsibility of buyer & need to pay by buyer. FEEDBACK Please do not leave negative feedback as a way to communicate. Any rating given to a seller can’t be changed or modified. So it’s better for us to communicate for faster and better resolutions to any dispute. Write us for any concern regarding your purchase. We assure you to give a satisfactory resolution to it. Contact Us We are available 24/7 to answer your questions and concerns via EBay Messages. Please allow 12 hours’ time for your message to be answered, !!Thank You and Visit Again!!

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